Here are some common questions about tickets to the opera.
If you need more information, don`t hesitate to contact the Pacific Opera Victoria box office at 250.385.0222 or .
For single ticket sale dates for each opera of the season, please see our main box office page.
Season subscriptions go on sale before single tickets and are the most economical way to ensure you have a ticket for each opera. Subscribers also have exchange privileges and may purchase subscriptions and additional single tickets before they go on sale to the general public. Find out more about subscriber benefits.
Orders placed through the RMTS box office are subject to a handling fee of $3 per order for online orders, and $1.50 per ticket for telephone orders. There are no additional fees when orders are placed through the POV box office (in person or over the phone).
Subscribers may exchange their tickets for another performance of the same opera by contacting the POV Box Office at least one business day before the scheduled performance. This service is complimentary through our office. Subscribers may also exchange their tickets through the RMTS for a fee of $2 per ticket.
Single ticket buyers may exchange their tickets for another performance of the same opera for an exchange fee of $2 per ticket. Simply contact the POV Box Office at least one business day before the scheduled performance.
If the new ticket is a higher price, the difference in price must be paid. There are no refunds or credits if the new ticket is a lower price point than the original.
Seating is subject to availability.
Your new tickets will be sent to you by mail. If there is not enough time to safely mail your new tickets back, they will be held for you to pick up at the Royal Theatre box office when you come for the performance.
All tickets are non-refundable..
Subscription tickets may be returned as a tax-deductible donation. To return your subscription tickets, please contact the POV Box Office at least one business day prior to your original performance date. A charitable tax receipt in the amount of the donated ticket will be issued by mail shortly after the performance.
Single tickets cannot be returned. If you are unable to attend your scheduled performance or to exchange your ticket for another performance, please consider sharing the opera experience by passing your tickets along to a friend or colleague.
Tickets can be reprinted at the Royal Theatre box office when you arrive for the performance. Please arrive at the box office at least 30 minutes prior to performance start time and bring some ID. A replacement ticket will be issued at that time.